Product: Dsl Extreme Internet Service Clear all filters (18 of 18 reviews match)
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DSL Extreme is the only ISP in my area, and wow do they take advantage of this! Nearly every day my service goes down, several times a day in fact, and when I call tech support they tell me it's either something with my equipment or it's the phone lines. The last time...
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1.1
Product
Dsl Extreme Internet Service
#1107231
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My DSL Extreme experience has been Extremely bad. I would give them zero stars. Where do I begin. After signing up for service, they tell you it will be 10 business days or so for service to be activated. The date comes and go, no service....but the bill comes. I'm on...
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2.6
Product
Dsl Extreme Internet Service
#1025168
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I have been a customer of DSL Extreme for several years but they are REALLY *** me off. I have DOZENS of trouble tickets with them and they get me going after a few days but it ALWAYS returns in a few months. I have HAD IT. I WILL be be looking for another provider....
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1.3
Product
Dsl Extreme Internet Service
I didn't like
  • Repeated service interuptions
  • Repeated disconnects
  • Disconnects
#931725
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DSL Extreme - I have worst unlimited dsl sometimes slow at 4:30 pm

#1123189
3.9
Details
sometimes slow at 4:30 pm peek
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Ordered the service through the web noticed my address was wrong in the confirmation email. Called the next day and was told I had to cancel my order and reorder to fix a simple apartment number error. I asked if I would be getting a refund because they already billed...
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1.0
Product
Dsl Extreme Internet Service
#760197
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This sums up the approach this once reputable company suffers. Long wait for tech-support - in cue for more than 30 minutes! For a tech company this is laughable and unacceptable. When installation took better than two weeks it was only a preview of what was to come....
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Anonymous
Alex

How did you make out DSL Extreme charging for Early Termination Fee. I'm in the same situation right now.They had Verizon disconnect me 2 days before their start date.Then aft...

1.7
Product
Dsl Extreme Internet Service
I didn't like
  • 4 dyas to reach tech-support
  • Long hold times
  • Faulty connection customer service
#682988
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The migration that DSLEXTEREME did went smoothly at first.....then my iPhone got messed up.....called tech and got that fixed. Upon completion of the migration my email service would not delete. I called DSL and a tech told me it was because of the migration and to...
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Dsl Extreme Internet Service
#677798
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I’ve been a DSL Extreme Customer since 08/09/12 in both Florida and Michigan. I upgraded to DSL Extremes’ trueStream on 03/02/15. Installation was done by AT&T. No technical problems. DSL Extreme Billing notified me that I was going to be charged $99.90 if I...
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Anonymous
Anonymous

I was done the same way. They charged me for the old modem. I can't change my password. There is a class action lawsuit out on dsl extreme right now .

Anonymous
Anonymous

I am trying to cancel my newly made contract with them. I am within the 3 business days cooling off period as specified by the Federal Trade Commission “Cooling-Off Rule" or...

3.3
Spring Lake, Michigan
Product
Dsl Extreme Internet Service
I didn't like
  • Billing practices are criminal
#605650
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I have been with this company for many years because of Leo's recommendation. The speed and service have always been less than stellar, and today was the icing on the cake. My account is paid up to date except for the current month. I got a nasty email from them about...
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1.8
Product
Dsl Extreme Internet Service
#579288
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we have crashed so many of our appliances thank to their cheap firewalls that are unprotected! when your internet provider has no protection you can have the best antivirus installed in the world and it wouldn't make a difference because hackers have a free highway in...
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1.5
Product
Dsl Extreme Internet Service
I didn't like
  • Customer service
  • Firewall protection
  • No way to contact supervisor
#568219
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Signed up because I was told by Diane DSLextream's customer service rep over the phone that I can upgrade the speed when a faster speed was available in my area. After only 1 months of service (painfully slow service form DSLextreams 3mb plan, I couldn't load Netflix...
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Anonymous
Erod

I was thinking about getting DSL Extreme but after reading this - Forget it.

1.0
Product
Dsl Extreme Internet Service
#527015
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