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DSL Extreme - Didn't talk to any body

They took to much money off my card
#1214456
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DSL Extreme - Not a good service

Unfortunately no service on the weekends.
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
#1212820
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NOT GOOD SERVICES TOOK TOO MUCH MONEY CAUSED OVERDRAFT, AFTER COMPLAINED TOOK MORE MONEY THEN PUT IT BACK BUT NEVER REPLACED MY OVERDRAFT FEES OR APOLOGIZED FOR THEIR MISTAKE STILL WAITING ON SUPERVISOR TO RETURN CALL SENT SCREENSHOT & Recorded conversation to an email...
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2.0
#1167828
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I have a 5 mbg service agreement. I only get 1 mbg they don't let me cancel without paying an early cancellation fee. They deny that I have a problem. They say I have to call in few times until the may decide to cancel. The cancellation takes 30 days. This...
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Anonymous
Michele Del Valle

I am having a problem getting my service installed at my new place. close to a month no service and the installer was a no show. I was on the phone for hours and waited 6 hour...

2.1
I liked
  • Simple care free
I didn't like
  • Slowww internet speed
  • Weeks to e-mail reply
  • Customer service
#1167546
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sometimes slow at 4:30 pm peek
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Anonymous
michele Del Valle

I am having a problem getting my service installed at my new place. close to a month no service and the installer was a no show. I was on the phone for hours and waited 6 hour...

3.9
#1123189
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DSL Extreme is the only ISP in my area, and wow do they take advantage of this! Nearly every day my service goes down, several times a day in fact, and when I call tech support they tell me it's either something with my equipment or it's the phone lines. The last time...
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Anonymous
michele Del Valle

I am having a problem getting my service installed at my new place. close to a month no service and the installer was a no show. I was on the phone for hours and waited 6 hour...

1.1
#1107231
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DSL Extreme - Upset customer

I'm being forced to pay $100 for a tech that never came to my home and now my service is being threatened for interruption
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1097237
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DSL Extreme - Not hooked up yet

Tech came out two hours passed extended time, could not get it connected. Left anyway said people would be out today. Your company already took my money. Make this happen or I want my monies put back on my account.
#1083864
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I upgraded from 1.5 MBPS to 3.0 had to do a 1 year contract . Point is I have been with them since 2001. 1.5 MBPS worked fine until last year and in order to up to 3.0 it was either the year contract or pay twice the price like a penalty even though I've been with...
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#1071169
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Contact DSL Extreme

Mailing Address:
DSL Extreme
21540 Plummer Street - Suite A 9221 Corbin Ave - Suite 260 Northridge, CA 91324
Chatsworth, CA 91311
USA
Phone:
(800) 774-3379
More
My DSL Extreme experience has been Extremely bad. I would give them zero stars. Where do I begin. After signing up for service, they tell you it will be 10 business days or so for service to be activated. The date comes and go, no service....but the bill comes. I'm on...
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Anonymous
michele del valle

I am having a problem getting my service installed at my new place. close to a month no service and the installer was a no show. I was on the phone for hours and waited 6 hour...

2.6
#1025168
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